more than 30 days prior to arrival day will be entitled to a full
Cancellations notified 30
days or less and more than 14 days prior to arrival day, will forfeit
the full deposit.
Cancellations 14 days or
less prior to arrival day, will forfeit all moneys paid unless we are
able to re-book your entire stay to another group at full tariff.
We recommend you take out
travel insurance to provide protection against loss due to illness,
injury, death, loss of luggage and cancellation of travel.
We regret to advise that
the Mintaro Hideaway is not a suitable place to bring your
All personal information
collected is used only for our purposes as outlined below:
Security on information
Our data base is protected from unauthorised access using current
techniques. You should be aware of inherent risks associated with the
transmission of information via the internet. Should you not wish to
transmit specific information across the internet, we supply
alternative ways of providing information. For example, you can post,
fax or communicate with us by telephone.
Emails and Electronic Forms
- We will record your email
address only if you send us a message, or issue it to us via our
feedback sheets. Your personal information will only be used for the
purposes of communicating by us, keeping you up to date with news and
- Your details will not be
forwarded on to any third party, except where authorised, or required
by law. Where you choose to send us a completed electronic form that
includes your personal details, we do collect personally identifiable
information, such as name, address and other contact or request
Details discussed over
- When a booking is
arranged over the phone, your name, address and contact numbers will be
- We will then forward to
you, details of your pending reservation
- Bi-annually, we intend to
forward to you, our newsletter containing special offers and general
updated information we believe our guests will find relevant.
- When an inquiry is
received, your name and address details will be requested, to post a
brochure out to you.
- Inquirers will only be included on our mailing list with
Access to Personal
more information, or to make a privacy complaint?
- On request we will give
you access to any personal information we may hold about you, provided
that you can give some proof of your identity.
- Should you establish that
the information we hold about you is not accurate, complete or up to
date, we will take reasonable steps to correct it.
If you have any questions, or would like further information about our
privacy and information handling practices, or need to make a privacy
complaint, please contact us by:
In writing to :
P.O. Box 138
South Australia 5136